Fairmont Rio de Janeiro Copacabana 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 4,804 أراء

Fairmont Rio de Janeiro Copacabana - Image 1
Fairmont Rio de Janeiro Copacabana - Image 2
Fairmont Rio de Janeiro Copacabana - Image 3
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الوصف

خدمات الفندق الإضافية

  • Labeled ALLSAFE

  • Dream wedding venue with beautiful rooms and full range of services

  • Exclusive 24-hour concierge service

  • Ideal venue for corporate and social events, offering 13 elegant, versatile spaces

  • Accessible for guests with reduced mobility

الإقامات المتوفرة لدينا

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موقع الفندق

Fairmont Rio de Janeiro Copacabana

Avenida Atlantica 4240, Copacabana, RIO DE JANEIRO - RJ
22070002 RIO DE JANEIRO
Brazil

نظام تحديد المواقع العالمي (GPS):-22.9858, -43.18949

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

MARINE RESTÔ

Savor the best of Brazilian cuisine with our various options of grilled meats and seafood at Josper Grill. Here at Marine Restô, you'll also enjoy a delicious American breakfast with a lush view of Rio.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  4,804 أراء

تقييم TripAdvisor  4.5/5  2,905 أراء

2024 شهادة تميّز

Pleasant & Professional

ملاحظة Tripadvisor 5.0/5

Resort642616 تقييم TripAdvisor المعتمد

Excellent hotel to stay. Rooms are good & view of Copacabana beach is photoworthy. Great hospitality, wonderful breakfast fast and Edna makes it even more special with her smile and attention to details. A valuable member of the Fairmont team.

Nice Hotel in Copacabana

ملاحظة Tripadvisor 4.0/5

bootsally تقييم TripAdvisor المعتمد

The hotel is right st the transition between Copacabana and Ipanema. The staff is friendly and attentive. The rooms were sizeable enough for a couple. Our room had a balcony, which was great for starting your day. Beach access is a block away and many different restaurants are a few minutes walk from hotel. Recommend.

Dear Mr(s). bootsally, Thank you very much for the message, we are happy to know that your stay was wonderful, attended by the compliments and service of our dear colleagues.I hope to have you with us soon. Yours Truly, Netto Moreira General Manager Fairmont Rio de Janeiro Copacabana

Beautiful beach hotel

ملاحظة Tripadvisor 5.0/5

uofhaxo تقييم TripAdvisor المعتمد

I had a wonderful experience at the Fairmont Copacabana! Check in was fast quick and I was even able to check in early. The room was well appointed and very comfortable, and the view was outstanding!!! The pool areas are absolutely lovely and so relaxing. The beach club is just a quick walk across the street and has comfortable loungers and towel service. The hotel breakfast was delicious. Look forward to returning!

Dear Mr. uofhaxo, Thank you for taking the time to write to us. We were happy to see that your stay was special and that our staff treated you the way you deserved. Feel free to return to Fairmont Rio whenever you want! Sincerely, Netto Moreira General Manager Fairmont Rio de Janeiro Copacabana

what a service!

ملاحظة Tripadvisor 5.0/5

Faiq A تقييم TripAdvisor المعتمد

First time in Rio, and since I arrived at the property the staff are really welcoming even though it's very packed due to Madonna concert which we didn't know before. The bellboy who took us to our room (young, long hair, I forgot the name) he's very enthusiastic and helpful which we really appreciate. During breakfast we were served by Edna & Igor. Edna was really hospitable despite the fact the restaurant is very very packed. Thank you to the bellboy, Edna & Igor who made our current stay in Rio enjoyable!

Dear Mr(s). 757faiqa, Thank you for the great review of our hotel! We were happy to see that your stay was perfect and that in special colleagues Caio, Edna and Igor treated you the way you deserved. Hope to see you again very soon. Yours Truly, Netto Moreira General Manager Fairmont Rio de Janeiro Copacabana

This does NOT operate as a 5 star hotel!!!

ملاحظة Tripadvisor 2.0/5

Lawooga تقييم TripAdvisor المعتمد

I recently stayed at this hotel during my vacation for three nights. Aesthetically and location wise, this appears to be a five star hotel. When you walk in you get that wow factor and the views from the pool are breathtaking. However, their customer service on ALL levels severely lacks the standards presented at five star establishment. Upon arrival our room was not ready, no biggie, we were early. We then went to the restaurant near the pool to get something to eat while we waited. Needless to say, we sat there for over 30mins before even being acknowledged. Once we received attention from a server, there was an extreme disconnect in service delivery (i.e. getting water and refills, checking in to see how things were going). I would love to say that this was just a one time experience during our stay, but it was definitely a trend. Once we were notified that our room was ready, we were taken to a room that overwhelmingly wreaked the smell of mildew and mold, to the point my allergies and my friend’s allergies began to flare up. Upon calling the front desk, we were sent to three different rooms with the same layout we paid for (a family suite), one of the rooms had someone in it, and the other two wreaked of mildew & mold. It was quickly identified that the rooms ending in 25 clearly have a mold/mildew problem. The resolution from management was to move us to a much smaller room, with a partial view for no charge. There was no service recovery or concessions provided to us for having to stay in a much smaller room, being sent to multiple rooms and our accommodations not being met. Instead we were told that the room we were in had a view and was essentially the same price as the family room. Although, we paid for and preferred the space over the view. The customer service is not in alignment with a five star hotel. If you want an awesome view with a disconnect in customer service this is your place.

بالاشتراك مع TripAdvisor

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